At UFO Game Entertainment our top priority is customer satisfaction. For this reason, we spend time reading your reviews and helping you out if you have problems.
We really appreciate your contribution, so that we really encourage you to support us by giving your advice on our products. We have different channels, to make it comfortable for you to write to us.
We encourage you to read our Terms and conditions for assistance prior to your assistance request. There is nothing outrageous there, just the usual boring notes, but it is always worth to give it an eye.
You can leave reviews of our games there. This is not a straight-forward approach, as no-one may ever reply to your review. We use in-store reviews to better understand what is trending about our games and what the most common thoughts are about them.
If you are seeking help, we suggest you to use the form below instead.
Use this form to tell us about a problem you have experienced. Please, ensure to include as many details as possible, so that we can understand better and provide more efficient troubleshooting. Please note that we will inform you when the bug you had reported to us has been fixed.
If the support given has not helped you out, please contact us via e-mail. This will take us longer to answer as we will deeply study your problem giving you a tailor-made solution just for you.
Generally, our CEO will take care personally of your problem, guaranteeing you your full satisfaction.
We are on some social networks. There we will not provide help, but you can stay up to date on what we are currently working on and other fun content we want to share with you.
You can use our top menu found at the head of every page on this website as well.
We have created a Patreon page where happy costumers can show us their appreciation. You already know that we are a nonprofit company and we will never ask for money, but if you desire to contribute… we are giving you the means to do it easily.